How to Write Effective E-mails

The Penguin Writers' Guides series offers concise, reliable, and user-friendly advice on specific aspects of written English. Whether you need to improve your writing skills or tackle a new topic, these invaluable Guides will assist you in effectively and clearly conveying your message. As email usage becomes increasingly prevalent in the workplace, this practical guide will help you navigate the basics and proper etiquette when emailing strangers, business associates, and colleagues. It covers everything from setting up an email account and formatting emails to avoiding offensive mistakes and understanding the legal implications of this mode of communication. With essential tips for direct and culturally appropriate writing, this guide will ensure your emails make a positive impression.