RAVING FANS
Details
Details
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- Order before 5pm** for next day delivery.
Shipping Info
Shipping Info
We use FENIX Express & Quiqup Logistics for most of our deliveries. You can expect your parcel within 1-2 business days from when it leaves our warehouse.
Description
Description
Raving Fans teaches how to establish a vision, understand customers' true desires, implement efficient systems, and make Raving Fan Service a continuous feature. Written in the parable style of The One Minute Manager, the book effectively conveys these concepts through a simple, charming story. In the midst of America's service crisis, Raving Fans offers innovative tips and techniques to revolutionize any workplace and turn customers into enthusiastic, loyal fans. This advice, given to a new Area Manager on their first day, reveals the importance of exceeding customer expectations in order to truly succeed in business.